Mellow Mushroom Reviews

Based on 28 customer reviews from our shopper community, Mellow Mushroom’s overall rating is 3.82 out of 5 stars and 86% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. No customer consider Mellow Mushroom overall a good value option, based on a rating of 1.0 from 1 vote. Most consumers are generally satisfied with Price & Quality (3.0 / 1 review) Mellow Mushroom offers. The most common issue with Mellow Mushroom is around Customer Service based on a rating of 1.0.

3.8

28 Reviews

Overall Rating

5 Stars

6

4 Stars

17

3 Stars

1

2 Stars

2

1 Star

2

Good Value

1.0

Price & Quality

3.0

Shipping & Delivery

0.0

Customer Service

1.0

Return Policy

0.0

All Reviews (28)
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Alan.Powell
April 07, 2023
"Loved it!"
Great food and nice atmosphere! Try the cheese bread! Waiter waw very friendly and I had a great time there with my son!
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Brooklyn.Spencer
December 13, 2020
"Satantic Symbols"
I'd like to know why you have these symbols on your pizza boxes? After conducting my own research, I'm disgusted. Never eating here again. I encourage everyone to do their own research on these symbols.
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Kasamba1420
June 27, 2020
"Love this restaurant"
My family and I really enjoyed the food and the service. Our server, Erik, was a sweet guy. We loved it.
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BrittanyRomero
June 27, 2020
"Love this restaurant"
My family and I really enjoyed the food and the service. Our server, Erik, was a sweet guy. We loved it.
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purplepeacock200
February 10, 2020
"Out of this world pizza"
Out of this world pizza just as advertised. One of my favourites places to get a fine pizza. These guys are awesome!
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TravisGriffin
January 24, 2020
"Love Mellow Mushroom, but the restaurnt in Cary, NC is terrible!"
I've been going to Mellow Mushroom for nearly 4 years, but the one in Cary, NC is shocking bad. The previous manager was great, but this new guy obviously has zero restaurant experience. What a shame. Mellow Mushroom corporate, get rid of this idiot. At least inspect the place, go in as a secret diner or something. The service is terrible.
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cindypierce2766
March 12, 2019
"Better than most pizza places by far."
We had eaten at a mellow mushroom in Gainesville some years ago so when one opened in Sarasota we tried it again. My expectations were just so so. I was happy to see local craft brews! I ordered the Lil House Salad. Fresh, crisp, loaded with veggies! Not your average side salad at all. We ordered classic crust, sausage and banana pepper. I can't say enough about the flavor from crust to toppings! Absolutely fresh and delicious. Just the right amount of sauce (that is important to us) plenty of toppings and melt in your mouth crust! My mouth is watering just writing about it. Our new favorite for pizza for sure
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Kaylee.Anderson
August 12, 2018
"Happy with their service"
They do a special little song for birthdays! You even get a cute little dessert! I always end up taking food home! I can never eat as much as they give me!
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nailordeanna
May 30, 2017
"Phone"
Guess what? I found a site that's giving Go Phone gift codes away for free! http://gophone.reloadcodes.com
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Vicki.Tucker
April 24, 2016
"Bad services"
Today Sunday 4/24/2016 Mellow Mushroom on 3400 on Cary parkway North Carolina I was sitting at the table with my eight years old little boy. We were sitting at the table for almost 15mins and still no waiter or waitress to come to the table. I tried to waver my hand to people in the kitchen area. Two of them was folding the boxes and eyes was on the tv. Finally got their attention and took them few more mins. When I finally saw them with plates on their hands I left and spoken with the manager. He can't even look me in the eyes accept mumbling "I AM SORRY". When I walked out the person that seated us was sitting with her friends at the table two down from our table. I got her attention and told her that I am leaving because we were sitting there and no one came to our table since she seated us. I was always enjoyed eating at the restaurant before. It is so disappointed that mellow mushroom hired these employees. Oh by the way the restaurant was almost empty too. If it was busy I would understand but mostly tables were empty and they treat customers like this. I am so discussed! We went to Panera bread instead!
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DwightRichardson
February 22, 2016
"Are they smokin mushrooms?"
I did this focus group regarding eating experiences and Mellow Mushroom was involved. They wanted advice on going more upscale so they could go into a higher price range.

I never had actually eaten in one of those before and was elated when part of the compensation was a $25 dollar gift card! I was planning to take my friends out for pizza night.

That was right before the holiday season so it got put off due to no one being available. One night later on in january I was far across town on a miserable drissly and cold day and wanted to leave jobsite and go to a warm home.

I didnt have much in the way of easy to fix food items on hand back at home, was too far tired to store shop, and was dreading another fast food dinner, and didnt feel like defrosting something. It dawned on me that I had that gift card and there was bound to be at least one location on way home. There were two.

That wasnt a problem and is a plus for them. However when I got there, I had trouble deciding WTH the place was. EVERY SINGLE STORE HAS A DIFFERENT SIGN, a different theme, a different store front.

DISGUISED you may say. Its the same on the inside... AS FAR AS DISGUISED GOES. In our focus group there was all this company propaganda regarding them being a "family dining place". OH NO IT ISNT.

And I dont understand the posible upscaling either. This is clearly a trendy and yuppie hangout. THE PROOF RESTS IN A COUPLE OF THINGS: a bar area center of store, & the menu.

With a $25 gift card and 1 person to feed I should have been fine... I WASNT and had to add 42 cents out of my pocket and it was all for 1 pizza!

I have had some great pizzas over the years, everything from brick oven, to actual italian made, to gourmet, and have never spent that for a single pizza ever.

The next item goes both good and bad...

I took it home and made a hot tea and sat down to enjoy it. The applewood bacon all over it was nice. Amazing actually. However even though I specified no hot peppers on this (which was part of the managers special style on menu that this was), somehow I kept finding some blazing hot something in that somewhere all along.

3 pieces did fill me up to stuffed. Do keep in mind I didnt have lunch and my stomach maybe had shrunk. Next morning I had 3 more for breakfast and then 3 more for lunch and then 2 for diner. I would NOT do it again, but I did enjoy my $25.42 pizza MANAGERS SPECIAL.

Next day however I had this horrific discovery... I had gained 10 pounds off that 1 pizza!

Above I mentioned MANAGERS SPECIAL! And yes this pizza was billed as a MANAGERS SPECIAL. One that was most expensive of all which is totally backwards.

BUT COULD YOU GO ANOTHER WAY? No. Their menus are nightmares. The "build a pizza" page has NO PRICES and only ingredient PACKAGES. Thats why I gave up and chose the one I did.

In my mind this is another hippie anti establishment business that is MORE ESTABLISHMENT THAN ANYBODY EVER WAS.

Whats sad is, that applewood bacon was really great on that pizza. The price and the weight gain were horrible on it. I wouldnt go back, even to complain. Also if I as a single person am going to spend $25 on a single meal...

It better be an actual fine dining establishment of some sort or involve a nice steak. At the end of the day, and beyond all the hype... this chains products are not better than national chain pizzas of far better value.

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